Refund policy
Safety First – Shop with Confidence
At Tarani, your safety and satisfaction are our top priorities. 🌟 We ensure 100% Purchase Protection by offering:
- Genuine products guaranteed.
- Secure payment gateways for worry-free transactions.
- Easy returns and exchanges to make your shopping experience seamless.
Easy Returns Made Simple
Changed your mind? No problem! Raise a return request within 3 days of receiving your product.
How to Raise a Return Request?
📧 Email us at hellosayalionline@gmail.com or whats app us on 8003090100 within 3 days of delivery. Our team will get back to you within 48 hours to guide you through the process.
Who Pays the Return Shipping?
- For locations covered by our logistics partners, we offer a convenient pick-up service within 2-5 business days.
- If your location isn’t serviceable for pick-up, you can self-ship the product using a reliable courier. Don’t worry—we’ll reimburse the return courier charges!
💡 Important: Make sure the product is unused, unwashed, and has all tags intact.
Send the package to:
SHOP NO. 2, SAROVAR BUILDING, SUNDER GALLI, B. J. MARG, BYCULLA - (W), 400011 MUMBAI, Maharashtra, India
Quick Refunds
We process refunds within 48 hours of approval from our returns team. The amount will reflect in your account within 3-5 working days.
Returns for Bundle Offers
Planning to return just one product from a bundle deal? Keep in mind:
- Returning part of a bundle offer (e.g., Buy 2 Get 1 Free, Buy 3 Get 50% OFF) may void the entire offer.
Exchanges for Sale/Offer Products
Yes, you can exchange products purchased during a sale or offer. Simply reach out to us for assistance.
📞 Call us: +91 80030 90100
💬 WhatsApp us: +91 80030 90100
Happiness Guaranteed – We’re Here for You
If you have a problem, we’ll solve it! Just contact our customer support team:
📞 Call us on +91 80030 90100
💬 WhatsApp us anytime
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
